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To provide customers with total solution service, ICN also offers the distribution of spare parts, while remaining firm in developing its telecommunication maintenance services, which can be described as follows: |
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ICN is engaged in the distribution of telecommunication devices of all
types. Most of the devices are spare parts, which have been purchased by
customers to substitute inferior or damaged ones. All spare parts can
be implemented or re-installed by the customers themselves. However, ICN
will offer its sufficient assistance to customers experiencing
complicated or serious cases. Once the customer purchase order is
placed, ICN shall inquire the suppliers to deliver the equipment in a
timely manner. Mostly, ICN shall provide the equipment to the operators
both public and private sectors who own the network themselves with one
year warranty. In case where the customer may require the warranty
period extension, ICN will purchase additional warranty from the
manufacturer of such spare part to fulfill the customer’s requirement. |
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ICN’s significant maintenance services include:
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